Privacy Policy

Whitehaven Rugby League Football Club

Last updated: 7 March 2026

Whitehaven Rugby League Football Club (“Whitehaven RLFC”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect your personal data when you visit the Whitehaven RLFC website or interact with the club online.

Whitehaven RLFC complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Whitehaven Rugby League Football Club is the data controller responsible for your personal information.

Address
Whitehaven Rugby League Football Club
The Recreation Ground
Coach Road
Whitehaven
Cumbria
United Kingdom

Contact Email
[email protected]

2. Information We Collect

When you use the Whitehaven RLFC website we may collect the following information.

Information you provide to us

Name

Email address

Phone number

Billing details when purchasing tickets or merchandise

Any information submitted through contact forms

Information collected automatically

When visiting the website we may collect:

IP address

Browser type

Device type

Pages visited

Date and time of visits

Referring websites

This information helps us improve the performance and usability of the website.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries submitted through the website

Process ticket purchases or merchandise orders

Manage memberships or subscriptions

Send club news, updates and marketing communications

Improve website functionality and user experience

Comply with legal and regulatory obligations

4. Marketing Communications

If you subscribe to club updates, we may send you emails about:

Match fixtures

Club news

Events and promotions

Competitions and special offers

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting the club directly.

5. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

Contract
When processing ticket purchases, memberships, or merchandise orders.

Legitimate Interests
To operate and improve the club’s website and communications.

Consent
For marketing communications where required.

Legal Obligation
To comply with financial and regulatory requirements.

6. Sharing Your Information

Whitehaven RLFC does not sell your personal data.

Your information may be shared with trusted third-party service providers when necessary to operate the website or deliver services, including:

Payment processors

Email marketing platforms

Website hosting providers

Ticketing systems

These providers are required to keep your data secure and use it only for the services they provide.

7. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

Only authorised staff or service providers have access to personal data where necessary.

8. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting obligations.

9. Your Data Rights

Under UK data protection law you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Restrict or object to processing

Request transfer of your data

Requests can be made by contacting:

[email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Cookies

The Whitehaven RLFC website may use cookies to improve user experience and monitor website performance.

Cookies may collect anonymous information such as:

Visitor numbers

Page performance

Website traffic sources

You can control cookies through your browser settings.

11. External Links

Our website may contain links to third-party websites. Whitehaven RLFC is not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on the Whitehaven RLFC website.